Veras

Industrial operations software

From alarm to root cause in seconds

Veras converts manuals, telemetry, topology, and operational history into traceable diagnosis workflows for critical industrial systems.

Built for teams operating critical industrial equipment and infrastructure.

Traceable Evidence-backed Evidence-gated
Accepting design partners

Looking for operators to validate real alarm scenarios.

Get in touch

Many critical alarms originate outside the alarming asset

Teams respond to the alarming asset first

When a fault fires, teams naturally focus on the alarming asset. Root causes are often in connected systems, not the equipment showing the alarm.

Critical information is fragmented

OEM manuals, telemetry streams, shift logs, and institutional memory each hold part of the picture — rarely in the same place or format.

Different operators reach different conclusions

Without a structured operational approach, technicians may interpret the same evidence differently — especially across shifts, teams, or experience levels.

Without structured operational reasoning, teams investigate the wrong subsystem, dispatch the wrong crew, and lose time before escalation. Veras turns fragmented operational context into a repeatable diagnosis path — before escalation.

Manuals, signals, topology, and history are linked into a traceable diagnosis path.

Veras connects the systems operators already rely on — manuals, telemetry, topology, and work history — into one traceable diagnosis path. Every step is linked back to the evidence that produced it.

Faster root-cause isolation

Cross-system evidence is linked before the first technician moves.

Fewer wrong-team dispatches

Connected-system causes are identified before corrective actions are issued.

More consistent shift handovers

Diagnosis state is structured, not verbal. Every shift starts from the same evidence.

One alarm. One evidence trail. One answer.

Cooling unit high supply temperature — chilled-water system, industrial facility.

Alarm: Cooling Unit — High Supply Temperature Active

Active signals

Cooling unit supply temp Rising ↑ WARN
Chilled-water supply flow Falling ↓ WARN
Chilled-water flow-switch Open ALARM
Supply airflow differential Normal OK
Adjacent DX unit trend EXCL.

Leading hypothesis

Chilled-water supply degradation

Sources

Cooling unit manual · chilled-water system manual · site topology · reviewed incident pattern

Recommended next steps

1 Verify chilled-water supply flow rate and flow-switch state
2 Compare chilled-water leaving temperature with cooling unit supply temp trend
3 Inspect chilled-water hydraulic circuit for restriction or pump fault
4 Dispatch maintenance only after supporting evidence is confirmed
Signals correlated Connected-system cause identified Action gated until evidence confirms

Without connected-system reasoning, this incident is often treated as a local cooling-unit fault — delaying recovery and dispatching the wrong team.

Built on operational evidence, not guesswork

01

Traceable to source

Every output is traceable to the manual section, telemetry field, or incident pattern it drew from.

02

Deterministic reasoning

Same inputs produce the same diagnosis every time. No variance between operators, shifts, or runs.

03

Topology-aware reasoning

Understands system dependencies and propagation paths across interconnected equipment — not only the asset showing the alarm.

04

Reuses reviewed operational history

Past incidents and work-order resolutions are structured and reused — after operator review and sign-off.

05

Evidence-gated actions

Veras withholds corrective actions until enough supporting operational evidence is present. Low confidence becomes a question, not a guess.

06

Human approval before operational use

No diagnosis logic is used operationally without operator review. Every pattern requires explicit sign-off before operational use.

Not a chatbot. Not autonomous. Not a replacement.

Not

A generic chatbot

Every output is grounded in equipment documentation and operational evidence — not generated from general knowledge.

Not

A CMMS replacement

Veras diagnoses. Your existing CMMS manages work orders, asset records, and PM schedules. They coexist.

Not

Autonomous control

Veras does not actuate equipment or send commands. Operators make every decision. Always.

Not

Recommending fixes without evidence

If the documentation doesn't support it, Veras doesn't recommend it. Silence beats a wrong answer.

Build a traceable operational diagnosis workflow for your equipment

Bring 3–5 equipment manuals and 10–20 real alarm or work-order examples. We build a traceable operational diagnosis workflow for one high-value failure mode.

Pilot outputs

  • Manual-grounded diagnosis logic
  • Alarm and telemetry mapping
  • Reviewed operational knowledge patterns
  • Operator-facing demo flow
  • Gaps found in available documentation
Accepting 1–2 design partners

Best fit: teams with recurring alarms, critical assets, and documented maintenance history.

Get in touch

hello@veras.io